My Roku Remote Volume Stopped Working

A Roku remote might not control the book of a TV due to bad device configurations or hardware failure of the remote or TV. The configurations causing the outcome might range from an un-paired remote (ordinarily after a firmware update) to a remote configured to be a gaming remote (whereas the remote is of another type similar a voice one).

The problem occurs when you lot endeavor to command the TV'due south volumes through the Roku remote but it fails to exercise so. Sometimes, volume bars are shown but are not effective, whereas, in other instances, there is no response from the TV.

In some cases, other remote buttons like ability or mute also failed to work. The volume issue in Roku remotes is a widespread problem and is not limited to a detail Roku device or specific Tv set manufacturer.

A Roku remote might not command the volume of a Boob tube due to many reasons but the following can exist marked every bit the main culprits:

Faulty Remote Batteries: If the Remote'southward batteries are dying and failing to provide enough current to the remote's circuit, and then that may result in the Roku remote issue at mitt.
Outdated Firmware of the Roku Device: Y'all may encounter the Roku remote volume issue if the firmware of the Roku device is outdated equally it tin make the device incompatible with the Television receiver and may fail to properly pass the CEC signal from the remote to the TV.
Remote or Boob tube'due south Hardware Failure: If the remote has suffered a hardware failure or if the TV's IR reception unit is faulty, then that may result in the volume control trouble of the Television receiver.
Corrupt Firmware of the Roku Device: A Roku remote may neglect to control the TV's volume if the firmware of the Roku device is corrupt as this corruption might non let the device properly pass the remote's signal to the Television.

ane. Check the Roku Remote and TV

You may run into the remote-control problem at manus if the remote or TV is faulty. The first step should be to check if the Remote and Tv are working fine. Before proceeding, keep in heed that to perform the below methods yous may have to utilize a universal remote or the mobile app for the Roku device. For some models, you may have to press the Home button twice to open the Roku device Settings.

Open up the camera of your phone and point it to the IR output of the remote.

Check the Remote's IR Through the Phone'southward Camera
Now printing the volume up or down button on the remote and check in the phone'due south camera if the low-cal beams out of the IR unit (except remotes that use Wi-Fi) of the remote. If not, and so either the remote's batteries are faulty or the remote has a hardware problem. Yous may also press other buttons on the remote as well and check if there is any difference in the intensity of the beam. If so, then nigh probably, the remote's batteries are dying and you may need a new pair of batteries to resolve the issue. If a constant IR axle is shown in the phone's camera, so either a remote's button is stuck in the pressed position or the remote is short–circuited.
If the remote was working fine on the previous step, then check if another remote (similar the remote that came with the Television receiver) tin control the TV's book. If not, and so most probably the issue is with the Television's IR unit and you may get it checked for whatever hardware fault.

2. Supercede the Batteries of the Roku Remote

If the old batteries in your remote have died or dying, so they may fail to provide the required current to the remote's circuit and thus cause the not-working of the book push button on the Roku remote. Here, replacing the remote batteries of the Roku remote may solve the problem.

Open up the back cover of the Roku remote and remove the batteries from the battery compartment.

Dislodge the Back Cover of the Roku Remote
At present put the new batteries into the battery. Brand sure right polarities are used.

Remove Old Batteries from the Roku Remote
Then check if the remote has started to work fine.
If not, use the Tv set's original remote to control the Boob tube's volume so check if the Roku remote has started to control the TV's book.

3. Re-plug the Roku Device and Perform a Cold Restart of The Boob tube Along With Other-related Devices

The Roku remote may fail to control the volume of the TV due to a glitch with any of the related devices (like a Tv set's external soundbar) and performing a cold restart of all the related devices may solve the problem.

Launch the Roku device Settings and open the System.

Open System in the Roku Settings
Now select Restart Device and upon restart, check if the Roku remote is clear of the volume button outcome.

Open up Organization Restart in the Roku Settings
If the result is still at that place and you are using an external sound device like a soundbar, check if unplugging and plugging back the external sound device (similar a soundbar) resolves the issue.
If that did not work, remove the batteries from the remote and look for 30 seconds.
At present put back the remote'south batteries and cheque if the remote has started to piece of work fine.
If the issue persists, remove the remote's batteries and unplug the Roku device from the TV.
At present look for 5 minutes and plug back the Roku device into the Television.
Then await till the Roku device boots and reaches its main screen.
At present put back the batteries to the remote and check if the Roku Remote book is working fine.
If not, ability off the Roku device and TV along with other attached devices (like external speakers, etc.).
Now unplug the power cable of these devices from the power source then disconnect the devices from the Telly.
So dislodge the back embrace of the remote and remove the remote batteries from the bombardment compartment.
Then await for v minutes and put dorsum the remote's batteries.
At present power on the TV and connect back the Roku device to the TV.
And then wait till the Roku'southward main screen is shown and then check if its remote problem is solved.

4. Re-pair the Roku Remote to the Device

A temporary glitch in the device'due south firmware may non let the Roku remote control the TV'south volume and thus cause the issue at mitt. Here, re-pairing the Roku remote with the device may solve the problem.

Launch the Roku Settings and head to Remotes & Devices.

Open Remote & Devices in the Roku Settings
Now select Set Up a New Device and select Remote.

Ready a New Remote Device in the Roku Settings
Then click on Pair (for some models, you may have to click > icon to proceed) and press the pair button on the remote (you lot may have to remove the back cover and locate the pair button) which will evidence a greenish calorie-free on the successful pairing.

Printing the Pair Push button of the Roku Remote
In one case paired, check if the volume on the Roku remote is working fine.
If not, get to the Dwelling house screen of the Roku device and then remove the remote'due south batteries.
So put back the remote'south batteries and press the pairing push button on the remote for 5 seconds (a green low-cal may brainstorm to flash).
At present the Television set should show the pairing screen and if it does, proceed the remote pointed to the Television for 30 seconds.
If any on-screen prompt is shown, follow the prompts to pair the remote with the TV, and once done, cheque if the volume of the Roku remote is working fine.

v. Setup the Roku Remote for TV Control

If a recent change in the Roku's configuration (e.k., due to an update) has removed the remote's ability to properly control the TV, so that could result in the volume outcome at manus. Here, setting upwards the Roku remote for the Television receiver control may solve the problem.

Launch the Roku device Settings and open Remote & Devices.
Now select Remotes and click on Fix Remote for TV Control. In some cases, you may have to choose between a gaming remote or a vox (e.g., Enhanced Vox Remote in employ) remote, and then make sure to select the proper model.

Set Up Remote for Tv set Control in the Roku Settings
Then follow the prompts on the screen to complete the process and later, bank check if the remote's volume issue is resolved.
If your TV manufacturer is not shown or working during the setup process of the remote, check if selecting another brand (yous may have to switch betwixt IR codes and AVR codes) during the remote'due south setup resolves the issue i.e. if you have a Sharp TV but is not shown in the setup process or is not working, and so you may select Mitsubishi during the setup.
If the upshot persists, repeat the to a higher place steps and when the scanning for the remote begins, remove the remote's batteries then put dorsum the remote batteries.
And then press the pair button in the remote's battery compartment and fifty-fifty if you heard the music played on the first prompt on the screen, select No.
Subsequently, follow the prompts on the screen to complete the process, and in one case done, check if the remote's volume control is working fine.
If that did not work, disconnect the Goggle box from the Wi-Fi and then bank check if repeating the to a higher place steps clears the remote's volume problem.
If the issue is nonetheless there, enable the Boob tube's built-in speaker and disconnect any external audio devices (like a soundbar).
Then repeat the above steps and bank check if the remote'southward volume outcome is resolved.
If the trouble persists, bank check if programming Telly in Settings > Remote & Devices > Remote in Use clears out the Roku remote volume problem.

half dozen. Update the Roku's Firmware to the Latest Build

Roku remote book might not piece of work if the firmware of the Roku device is outdated equally it can cause incompatibility between both devices (Roku and Tv) due to which the Roku device may fail to pass the remote'due south betoken to the Goggle box. Here, updating the firmware of the Roku to the latest build may solve the problem.

Launch the Roku device Settings and open the System.
Now select System Update and printing Check Now.

Open Arrangement Update in the Roku Settings
If an update is available, confirm to update the firmware and wait till the process completes.

Bank check for Roku Updates
Once done, the Roku device will restart and upon restart, bank check if the remote'due south volume is working fine (you may take to set up the remote for the Tv set control every bit discussed earlier).

7. Change the Router's Wi-Fi Band (For Wi-Fi Roku Remotes Only)

If you lot are using a Roku Wi-Fi remote, then interference from the 5 GHz ring with the remote's Wi-Fi signals could be the cause of the issue. Here, changing the router's Wi-Fi band to two.4 GHz may solve the problem.

Firstly, brand certain no button on the remote is stuck in the pressed position and if information technology does, remove it from the stuck position and later on, cheque if the remote'southward book control is working fine.
If not, launch a web browser and caput to the router's management portal.
At present log in using your credentials and open up Settings.
Then select Wireless and checkmark the pick of 2.4 GHz.

Enable 2.4 GHz and Disable 5GHz Band in the Router'south Settings
Now untick the checkbox of 5 GHz and apply the changes.
So bank check if the Roku'south Wi-Fi remote is successfully controlling the TV's volume.

eight. Reset the Roku Device to the Factory Defaults

You may come across the volume control issue with a Roku remote control if the firmware of the Roku device is decadent. In this scenario, resetting the Roku's device to the mill defaults (a tedious job as you may take to re-log into many of the apps) may solve the problem. Before proceeding, make sure to annotation down the logins of the apps that are required later resetting the Roku device.

Launch the Roku device Settings and open the Organisation.
Now select Avant-garde Organization Settings and click on Factory Reset.

Open Avant-garde Arrangement Settings of the Roku Device
Then confirm to reset the Roku device and afterwards, re-setup the Roku device.

Mill Reset the Roku Device
At present you lot may gear up up the remote as a new device in Settings>> Remote & Devices and hopefully, that volition resolve the issue.

If the above did not work or the (a non-Wi-Fi) remote is not sending an IR signal, then you lot may opt for a replacement remote, especially, if under warranty. If other remotes are as well failing to piece of work properly with the Boob tube, and so go the IR portion of the Tv set checked for a hardware failure, or if under warranty, get the Boob tube replaced. If that is not the case or did not work, you lot may use the Roku app to control the Telly'southward volume.